Overview
This course or exam provides students with the knowledge and skills to plan, develop, and apply Microsoft Customer Relationship Management Customizations. The course focuses on using Microsoft Customer Relationship Management Customization tools and the Microsoft Customer Relationship Management Client Programming Guide. It also covers extension methods documented in the Microsoft Customer Relationship Management SDK. It includes content on Microsoft Customer Relationship Management Web Service programming, creating and configuring workflow .NET assemblies and business logic extensions (callouts), advanced client-side scripting, application integration capabilities and how to create a customer portal solution that connects Microsoft Customer Relationship Management to the internet.
